HRP Brands Product Warranty

If you feel you have a warranty related issue please read the coverage information for the brand you have purchased below.

Brand Email Phone Link
Savox customerservice@savoxusa.com 1-855-767-2869 Use Form Below
Racer's Edge support@racers-edge.com 1-866-855-5566 Use Form Below
Spaz Stix support@spazstix.com 1-800-706-0690 Use Form Below
Hobbywing http://www.falconsekido.com/pages/support
Thunder Tiger support@thundertigerusa.com 844-TTROBOT -- 844-887-6268
Gmade support@gmadeusa.com email only
RAGE RC support@ragerc.com email only
Ez Fly RC support@ezflyrc.com email only
CEN Colossus support@cenracingusa.com email only

 

Please use the contact form at the bottom of this page to start the warranty return process.


SAVOX -- Savox products are warranted against original manufacturing defects in the PC board, potentiometer, and motor . Any issues not related to these specific components are non-warranty related and as such cannot be claimed under this warranty. This warranty requires proof of purchase and specifically does not cover cosmetic damage, or damage due to acts of God, accident, misuse, abuse, negligence, commercial use, or due to improper use, installation, operation, maintenance, or modification.

Racers Edge -- Racer’s Edge products are warranted against original manufacturing defects only, including electronic components such as chargers, accessories, and/or ready to run vehicle electronic components. Items must demonstrate a true manufacturing defect in order to be considered for replacement under this warranty. Use of the product for purposes other than its intended use as well as physical/cosmetic damage of any kind regardless if accidental or intentional are specifically not covered under this program. PLEASE NOTE: This warranty specifically does not cover batteries of any type that have been charged, installed or otherwise used in any manner.

SpazStix -- Warranty covers paint that is unable to spray on the first user attempt. Application issues, compatibility with other paints and/or surfaces and any problems caused or contributed to by the end user are specifically not covered under this program.

CEN, GMADE
 -- Warranty covers any missing or damaged items found during the assembly process, as well as those for individual packaged spare parts and accessories. Accessories and spare parts must remain in their original packaging if possible when a problem is detected.

 Rage -- Rage electronics are warranted against defects for a period of 30 days from date of purchase. User should install, check, or otherwise verify satisfactory performance of the product upon purchase and report (with documentation) any issues discovered within 30 days from date of original purchase. This warranty specifically covers DOA (dead on arrival) issues only. Items replaced or repaired under this policy provide no further warranty or guarantee.

Thunder Tiger -- Thunder Tiger warrants to the original purchaser that their product will be free from defects in materials and workmanship for up to 90 days from the date of original purchase, (engines excluded). This warranty requires proof of purchase and specifically does not cover cosmetic damage, or damage due to acts of God, accident, misuse, abuse, negligence, commercial use, or due to improper use, installation, operation, maintenance, or modification.


EZ Fly -- EZ Fly guarantees its products to be free from defects in materials and workmanship at point of purchase to the original owner. This warranty is non-transferable and specifically does not cover cosmetic damage or other damage caused by accident, misuse, abuse, negligence, or improper use.

 

 

Please select a wishlist category